Minikai

Clear oversight of care history with more control to capture information

November 2025: Record keeping on the Timeline

Minis now reference using inline citations with a unified record system powering clearer, more reliable documentation.

October 2025: Inline Citations and Records Updates

Unified Mini chat history and sidebar tools for admins

September 2025: A Simpler Way to Chat and Organise

Introducing Memories and smarter in-app support

August 2025: Mini Memories & Help Center

Dictate your queries to a Mini to easily take notes or submit incidents. Easily provision user access using SCIM.

July 2025: Speech-to-Text & SCIM Support

June 2025: Advanced Knowledge Search

Minis can now auto-fill forms, while users sign in with SSO

May 2025: Submit Forms & SSO Support

Dedicated AI assistants for each of your clients

March 2025: Welcome to your Minis

Carina Staebler

Monthly product highlights, fixes and improvements for better client care.

Changelog & release notes

Find answers and get help from Intercom Support and Community Experts

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