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September 2025: A Simpler Way to Chat and Organise

Unified Mini chat history and sidebar tools for admins

Carina Staebler avatar
Written by Carina Staebler
Updated over 3 months ago

Release Date: September 2025

This month’s updates focus on making conversations with Minis more seamless and setup faster for admins. We’ve launched a unified chat timeline so each Mini now has one continuous history and admins can create Minis and Groups directly from the sidebar.

Infinite Chat Timeline

We’ve redesigned chat to show a continuous timeline for each Mini, replacing the old chat thread model.

What’s new

  • Every Mini now has one ongoing conversation history (like WhatsApp or iMessage)

  • Past conversations are no longer separate sessions - everything is scrollable

  • Deep links can take you to a specific message (with context before and after)

  • On mobile, the Mini chat opens in full-screen for easier reading

This makes it easier for teams to see the full context of a Mini’s history without stitching together separate threads. Ideal for shift handovers, audits, or ongoing clinical reviews.

Sidebar Improvements: Minis, Groups, and Admin Tools

Admins can now create new Minis and Groups straight from the sidebar.

What’s new

  • Sidebar now lists Minis directly, not chats

  • Admins can create a new Mini or Group right from the sidebar

  • Minis and Groups appear together, sorted by recent activity

  • Toggle between “All” and “Groups” to keep things tidy

Faster setup and clearer organisation mean less time clicking around and more time supporting your clients.

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