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How to use the workspace agent

Query across multiple Minis in a single conversation using the Workspace Agent.

Written by Aggie Calabro
Updated over a week ago

πŸ”’ Permissions: All users can use the Workspace Agent to query Minis they have access to. You'll only see results from Minis in your assigned groups. Learn more about roles β†’

The Workspace Agent lets you ask a question once and get answers from across multiple Minis β€” without switching between them. It's designed for team leaders, coordinators, and anyone who needs information that spans more than one person in care.

When to use the Workspace Agent

  • You need to compare or combine information across multiple residents or participants

  • You're preparing for a team meeting, review, or report that covers several people

  • You want to identify trends or patterns across your caseload

  • You have an operational question that doesn't belong to a single Mini

How it works

  1. Select the Workspace Agent from the sidebar β€” it appears alongside your Minis.

  2. Type your question as you normally would. For example: "Which residents had falls recorded in the past 7 days?"

  3. The Workspace Agent will show you which Minis it plans to query and ask for your confirmation before proceeding.

  4. Once confirmed, it searches the relevant Minis and combines the results into a single, unified response.

Confirmation before querying

Before the Workspace Agent accesses any Mini, it tells you exactly which Minis it intends to query. You can approve, adjust, or cancel β€” so you stay in control of what information is accessed at all times.

Citations and reasoning

Every response from the Workspace Agent includes:

  • Citations β€” clear links back to the source records across each Mini, so you can verify the information.

  • Chain-of-thought reasoning β€” visible reasoning steps that show how the answer was formed, so you can follow the logic.

This works the same way as citations in individual Mini chats. Learn more about citations β†’

Tips for effective queries

  • Be specific about timeframes β€” "in the past 7 days" works better than "recently."

  • Name the record types β€” "progress notes mentioning falls" is more focused than "anything about falls."

  • Start narrow β€” if you get too many results, refine your question. If you get too few, broaden it.

For more guidance on writing effective prompts, see Good practices for asking a Mini questions.

⚠️ Always review the output: The Workspace Agent draws on multiple sources β€” take a moment to check that names, dates, and details are accurate before using the information in care decisions or documentation.

ℹ️ Good to know: The Workspace Agent follows the same permission rules as individual Minis β€” you'll only see information from Minis you already have access to. It does not bypass group-based access controls.

Need help?

Have a question about the Workspace Agent or want help crafting a cross-Mini query? Message us through the Help Desk in the app.

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