If you need help while using Minikai, there are a few ways to reach us.
Message us in the app
Click the message icon in the bottom-right corner of the screen while using Minikai to start a conversation with our team. You can report technical issues, ask questions, or let us know if something isn't working as expected. We also welcome feedback on anything that could be improved.
Search the Help Centre
Use the search bar at the top of this page to find guides on common tasks — from signing in to creating a Mini to getting better answers from your Minis.
Email us
You can also contact us at [email protected] any time. We're happy to help and always open to feedback.
Check the status page
If something doesn't seem to be working, it's worth checking the Minikai Status Page to see if there's a known issue or scheduled maintenance. You can also subscribe to receive updates when something changes.