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How to draft and send emails with a Mini

Minis can help you write emails based on the context they already know, like progress updates, family communications, or reports, and get them ready to send in just a few steps.

Written by Bec Yik
Updated over 2 weeks ago

When to use this

  • Writing a progress update for a participant's family or support coordinator

  • Drafting a report or summary based on recent records

  • Composing any email where the Mini's knowledge of the person can save you time

How it works

You don't need to find a button or navigate anywhere. Just ask. When you're chatting with a Mini and mention anything about writing or sending an email, the Mini will generate a ready-to-send Email Draft for you.

Step 1: Ask the Mini

In your conversation with a Mini, describe the email you'd like to write. For example:

  • "Draft an email to Liam's family about his progress this month"

  • "Can you write an update email for the support coordinator about recent goals?"

  • "Help me write an email summarising this week's notes"

The Mini uses what it knows, records, goals, progress notes to write a relevant, personalised draft.

Step 2: Review the draft

The Mini will present an Email Draft card with:

  • From — your email address

  • To — the recipient (you can edit this)

  • Cc / Bcc — add others if needed

  • Subject — a suggested subject line (editable)

  • Body — the full email text (editable)

Read through the draft and make any changes you need. You can edit the recipient fields, subject line, and body text directly in the card.

Tip:

If the draft isn't quite right, you can ask the Mini to revise it conversationally, for example, "Make the tone more formal" or "Add a section about his school transition." The Mini will regenerate the draft based on your feedback.

Step 3: Send

When you're happy with the draft, you have two options:

  • Click Send as email to open the email in your default email client (e.g. Outlook or Gmail) with all the fields pre-filled and ready to send.

  • Click the copy icon to copy the email text to your clipboard if you'd prefer to paste it elsewhere.

Tip:

Because the email opens in your own email client, it will be sent from your regular work email, not from Minikai. This means it appears in your sent folder like any other email you send.

Good to know

  • The Mini draws on what it knows. The more records and notes a Mini has, the richer and more detailed the email draft will be.

  • Always review before sending. Minis write helpful drafts, but you should check the details are accurate and the tone is right for your audience before sending.

  • You stay in control. Nothing is sent automatically. You always review, edit, and choose to send from your own email client.

Need help?

If you have questions about drafting emails with a Mini, message us anytime using the Help Desk messenger in the app.

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