User memories allow your Mini to remember your preferences across conversations so you don't have to repeat yourself.
For example, if you always want progress notes structured in a specific format, or you prefer responses in paragraphs rather than dot points, you can tell the Mini to remember that. Next time you make a similar request, it'll apply those preferences automatically.
Memories are per Mini, per user. They're not shared with other staff, and they don't change anything for other people using the same Mini. If a colleague prefers dot points and you prefer paragraphs, you'll each get responses formatted the way you like. Preferences you set with one Mini don't carry across to others — each Mini remembers your preferences independently.
You can review your memories at any time by clicking on the Mini's profile details and viewing Memories. If something doesn't look right get in contact with us, or correct the memory direct in the chat and the memory will be updated.
User memories are separate from the person's records. Memories store things like your role, your formatting preferences, and how you like information presented. They don't store clinical information about the person being supported — that lives in the records on the timeline.
This is particularly useful for staff who write a lot of reports or notes and want consistent formatting without having to specify it each time.
Need Help?
If you have questions you can message us anytime through the Help Desk in the app or on this page. We are here to help.